关于贯彻落实中央改进工作作风密切联系群众八项规定的通知


中华人民共和国公安部


公交管〔2012〕342号
 
关于贯彻落实中央改进工作作风
密切联系群众八项规定的通知
 
各省、自治区、直辖市公安厅、局交通管理局、处:
  12月4日,中共中央政治局作出改进工作作风、密切联系群众的八项规定。这是新一届中央领导集体在全国人民面前做出的庄严政治承诺。黄明副部长批示指出,这八项规定与我们的工作密切相关,要认真学习、深刻领会,提出具体贯彻意见,切实带头改进工作作风,推进工作,争做表率。为贯彻落实中央政治局八项规定和部领导批示精神,现将有关要求通知如下:

一、认真学习、严格执行中央规定。

中央政治局八项规定以切实解决群众反映强烈的问题,始终保持同人民群众的血肉联系为核心,立足于以良好党风带动政风民风,措施具体,要求明确,显示了我党从严治党的决心和力度,显示出对人民期待的尊重和响应,充分体现了新一届中央领导集体亲民、务实、廉洁、勤俭的精神。各级公安交管部门要认真学习、深刻领会中央规定,针对群众对交管工作和交警队伍反映强烈的问题,以满足人民群众新期待、解决群众出行困难和消除群众积怨为重点,制订贯彻落实办法,带头解决实际问题。要将贯彻落实中央规定与贯彻落实党的十八大精神相结合,切实改进公安交管工作,推进交警队伍作风建设,主要负责同志要亲自研究部署,带头贯彻落实。要将贯彻落实中央规定与开门评警工作相结合,让群众检验公安交管部门改进工作作风、密切联系群众的成效,让群众看到效果、得到实惠,真正以良好警风和工作作风赢得群众认可。各级领导干部到基层检查、指导工作和开展调查研究,要轻车简从,不讲排场、不用警车开道、不收受礼品,住宿要按照国家有关规定选择定点宾馆,除外事活动需要,公务接待不得安排宴请,就餐一律采用工作餐形式,杜绝奢侈浪费。部交管局全体干部要带头严格执行规定,主动接受全国公安交管部门和交通警察的监督。
  

二、抓紧调整和改进交通警卫方式。

各地公安交管部门要严格执行警卫工作规定和上级公安机关下达的警卫任务要求,按警卫对象级别确定相应交通管理措施,一般情况下不得封路。要进一步改进交通警卫方式方法,积极探索通过交通信号灯调控,远程视频指挥调度,加强沿线交通指挥疏导等方法,引导交通警卫车队顺畅通行。要针对城市主干道路、高速公路、国省道路等不同道路状况,分别制定交通警卫方案,细化措施,在确保绝对安全的前提下,最大限度地减少限制通行时间,最大限度地方便群众出行。要针对交通警卫形式调整后增加的安全风险和不确定因素,提早全面排查整改常用警卫线路的道路交通安全隐患,进一步制定完善交通警卫应急管理预案,深入研究探索新时期交通警卫工作的新方法,不断提高交通警卫工作科学化水平。对于不属于警卫范围的,原则上不准警车开道,不准封路。

三、切实改进领导工作作风。

各级公安交管部门负责同志要按照中央的规定,切实转变作风,带头深入基层、深入一线、深入实践,加强调查研究,加强指导检查,加强教育管理,研究解决基层一线遇到的实际困难和问题,研究解决群众意见集中、反映大的问题,研究解决队伍建设中存在的突出问题,力戒官僚主义和形式主义。各地要以贯彻实施公安部第123、124号令为契机,全面梳理执勤执法、事故处理、车管服务等方面存在的不便民、不透明、不规范的问题,保证执法和管理公开、公平、公正,确保服务群众措施落到实处。要简化事故处理程序,创新理赔服务机制,深化事故损害赔偿大调解体系建设,切实减少当事人的时间成本和经济成本。要对照近年来推出的便民服务措施,以及新修订的部令和配套工作规范,对车驾管业务逐项开展排查、整改,确保简化办事手续、缩短办理时限、完善服务网点等服务措施落实到位。要加强新部令和已出台便民服务措施的新闻宣传,规范窗口民警服务态度和举止,落实站立式服务、微笑式服务要求、树立亲民爱民的车管服务品牌。要与广大驾驶人结对子、交朋友,把安全教育和关爱服务措施送到每一位驾驶人身边,真心实意地贴近群众,真心实意地满足群众期待,始终保持良好警民关系。要主动听取群众意见,每月组织开展上门走访、警营开放、问卷调查等活动,积极开通微博、QQ等互动交流平台,及时答复群众咨询,接受群众反映和投诉,切实改进群众不满意的问题,以更加优质高效的管理和服务密切警民关系。

四、严格队伍教育管理。

要加强交警队伍的教育特别是执法执纪教育,认真学习中央规定以及各项执法纪律和执法制度。各级领导干部和全体民警都要自觉地、不折不扣地执行公安部各项执法纪律和执法制度,做遵纪守法、公正廉洁、勤俭节约的表率。要坚决执行对机动车驾驶人罚款处罚时不得收取现金,交通协管员不得以民警名义开具罚款处罚决定书、票据的规定。民警驾车要模范遵守道路交通安全法律法规,自觉做到安全文明驾驶,不超速、不疲劳驾驶、不开特权车。
 

公安部交通管理局
2012年12月5日

 
抄报:黄明副部长。
抄送:办公厅。

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Notice on Implementing the Eight Provisions of the Central Committee on Improving Work Style and Closely Connecting with the Masses

Ministry of Public Security of the People’s Republic of China

Public Transport Management [2012] No. 342
the
Regarding the implementation of the central government’s work style improvement
Notice on the Eight Provisions for Close Contact with the Masses
the
All provinces, autonomous regions, and municipalities directly under the Central Government’s public security bureaus, traffic management bureaus, and divisions:
On December 4, the Political Bureau of the Central Committee of the Communist Party of China issued eight regulations to improve work style and maintain close ties with the masses. This is a solemn political commitment made by the new central leadership in front of the people of the whole country. Vice Minister Huang Ming pointed out that these eight regulations are closely related to our work, and we must study them carefully, understand them deeply, put forward specific implementation opinions, take the lead in improving work style, promote work, and strive to set an example. In order to implement the eight regulations of the Political Bureau of the Central Committee and the spirit of the instructions of the Ministry leaders, the relevant requirements are hereby notified as follows:

  1. Seriously study and strictly implement the central regulations.
    The eight-point regulations of the Political Bureau of the Central Committee focus on effectively solving the problems that the masses have strongly reflected on, and always maintain the flesh-and-blood ties with the people. The party’s determination and strength show respect and response to the people’s expectations, and fully embody the new central leadership’s spirit of closeness to the people, pragmatism, integrity, and diligence. The public security traffic control departments at all levels must earnestly study and deeply understand the regulations of the central government, and formulate and implement measures for the problems that the masses have strongly reflected on the traffic control work and the traffic police team, focusing on meeting the new expectations of the people, solving the difficulties of the masses in travel, and eliminating the grievances of the masses. Take the lead in solving real problems. It is necessary to combine the implementation of the central regulations with the implementation of the spirit of the 18th National Congress of the Communist Party of China, effectively improve the work of public security traffic management, and promote the construction of the style of the traffic police team. The main responsible comrades must personally study the deployment and take the lead in implementing it. It is necessary to combine the implementation of the central regulations with the work of open-door police evaluation, so that the masses can test the effectiveness of the public security traffic control department in improving its work style and keeping in touch with the masses, so that the masses can see the results and get benefits, and truly win the masses’ approval with a good police style and work style. Leading cadres at all levels go to the grass-roots level to inspect, guide work, and carry out investigations and researches. , Meals are all in the form of working meals to prevent extravagance and waste. All cadres of the traffic management bureau of the ministry should take the lead in strictly implementing the regulations, and actively accept the supervision of the national public security traffic control departments and traffic police.
    the

Second, pay close attention to adjusting and improving traffic security methods.
Local public security traffic control departments must strictly implement security work regulations and security task requirements issued by higher-level public security organs, determine corresponding traffic management measures according to the level of security objects, and generally do not close roads. It is necessary to further improve the methods and methods of traffic guards, actively explore methods such as traffic signal control, remote video command and dispatch, and strengthen traffic command and guidance along the line to guide the smooth passage of traffic guard convoys. According to different road conditions such as urban trunk roads, expressways, and national and provincial roads, traffic security plans should be formulated and detailed measures should be taken. On the premise of ensuring absolute safety, traffic restrictions should be minimized and travel convenience for the masses should be maximized. . In view of the increased safety risks and uncertainties after the adjustment of the form of traffic guards, it is necessary to comprehensively investigate and rectify the hidden dangers of road traffic safety on the commonly used guard routes in advance, further formulate and improve the emergency management plan for traffic guards, and conduct in-depth research to explore new methods of traffic guard work in the new era. Continuously improve the scientific level of traffic security work. For those who do not belong to the scope of the guards, in principle, police cars are not allowed to clear the way, and the road is not allowed to be closed.

Third, effectively improve the leadership work style.
The comrades in charge of the public security traffic control departments at all levels must follow the regulations of the central government, effectively change their style of work, take the lead in going deep into the grassroots, the frontline, and in-depth practice, strengthen investigation and research, strengthen guidance and inspection, strengthen education and management, and study and solve the practical difficulties and problems encountered by the grassroots frontline , study and solve the problems of mass opinion concentration and reflection, study and solve outstanding problems in team building, and refrain from bureaucracy and formalism. All localities should take the opportunity of implementing Order No. 123 and No. 124 of the Ministry of Public Security to comprehensively sort out the inconvenient, opaque, and irregular problems in law enforcement, accident handling, and vehicle management services, so as to ensure that law enforcement and management are open, fair, and just. Ensure that measures to serve the masses are implemented. It is necessary to simplify the accident handling procedures, innovate the claim settlement service mechanism, deepen the construction of a large mediation system for accident damage compensation, and effectively reduce the time cost and economic cost of the parties. According to the convenience service measures introduced in recent years, as well as the newly revised ministerial orders and supporting work specifications, the vehicle driving management business should be checked and rectified one by one to ensure that service measures such as simplifying procedures, shortening the processing time limit, and improving service outlets are in place. It is necessary to strengthen the news and publicity of the new ministry order and the convenience service measures that have been issued, standardize the service attitude and behavior of the window police, implement the standing service and smiling service requirements, and establish a car management service brand that is friendly to the people. It is necessary to form pairs and make friends with the majority of drivers, send safety education and caring service measures to every driver, sincerely get close to the masses, sincerely meet the expectations of the masses, and always maintain a good relationship between the police and the public. It is necessary to actively listen to the opinions of the masses, organize door-to-door visits, police camp openings, questionnaire surveys and other activities every month, actively open Weibo, QQ and other interactive communication platforms, respond to public inquiries in a timely manner, accept public feedback and complaints, and effectively improve the public’s dissatisfaction. In order to improve the relationship between the police and the public with more high-quality and efficient management and services.

Fourth, strict team education management.
It is necessary to strengthen the education of the traffic police force, especially the education of law enforcement and discipline, and conscientiously study the central regulations and various law enforcement disciplines and law enforcement systems. Leading cadres at all levels and all police officers must consciously and uncompromisingly implement the various law enforcement disciplines and law enforcement systems of the Ministry of Public Security, and set an example of law-abiding, fairness, integrity, diligence and thrift. It is necessary to resolutely implement the regulations that no cash shall be collected when fines are imposed on motor vehicle drivers, and traffic coordinators shall not issue fine punishment decisions or bills in the name of civilian police. Police officers must set an example by abiding by road traffic safety laws and regulations, consciously drive in a safe and civilized manner, do not speed, drive without fatigue, and do not drive privileged cars.
the

Traffic Management Bureau of the Ministry of Public Security
December 5, 2012

the
Transcript: Vice Minister Huang Ming.
CC: General Office.


 

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